Responsible Gambling Policy

Keep the evening within your limits.

Gambling is a form of paid entertainment, not a source of income. Personal limits should be decided before entering the physical casino club.

Principles for measured play.

Set a financial limit that does not affect living or travel expenses.
Set a time limit before play and leave when it is reached.
Monitor expenditure through available casino account records.
Take regular breaks away from the gaming floor.
Never chase losses or increase wagers to recover money.
Never borrow money or use borrowed funds for gambling.
Avoid gambling while intoxicated, distressed, angry or fatigued.
Treat every outcome as uncertain and every wager as spend.

Age and identification

Casino access and gambling activity depend on the guest’s age, route, applicable jurisdiction and vessel rules. The minimum age can vary. Staff may require government-issued identification before entry, play or cashier activity.

Temporary restriction

A guest may ask casino staff to restrict access for a defined period. Staff can explain the practical scope of that restriction and may also limit entry for safety or conduct reasons.

Self-exclusion

Guests may request self-exclusion from the casino club. The process and duration follow the vessel’s policy and applicable requirements. Identification may be required to apply or administer the request.

Ask for assistance

Casino staff can explain account records, personal controls, a break from access and the self-exclusion process. They cannot predict results or provide a way to recover losses.

Independent support

Independent support should be appropriate to the guest’s home location, the itinerary and the governing jurisdiction. Specific verified support resources will be added once the applicable commercial jurisdiction is determined.

Operating conditions

The casino closes in ports and territorial waters where required. Opening hours may change under legal, navigational, security and operational conditions.